Privacy policy
Last updated: November 10, 2026
Dubz 420 Smoke N Vape is operated by DJ Webb Holdings Corp in British Columbia, Canada. This policy explains how we handle personal information through our website and related enquiries.
Our website provides information about our Cranbrook and Castlegar shops. We do not accept online orders or payments through this website.
Information we collect
- When you contact us, we receive the name, email address, location selection and message you provide, along with any follow-up correspondence. Please do not send payment details, identification documents or other sensitive information through the contact form.
- Our website and service providers may collect technical information such as your IP address, browser and device type, pages viewed, referring page and approximate location derived from your IP address. Cookies and similar technologies support website operation, security and measurement, subject to the settings and consent choices that apply.
- The age-confirmation prompt stores your confirmation in your browser for the session. It does not ask for your date of birth or identification.
How we use information
We use personal information to respond to enquiries, provide requested assistance, operate and improve our website, prevent spam and misuse, maintain security, and meet legal obligations. If we need information for another purpose, we will explain that purpose and obtain consent where required.
Service providers and third-party features
Shopify hosts this website. Our hosting, email and other service providers process information as needed to provide their services. Information may be processed or stored outside Canada and may be subject to the laws of those places.
The contact form uses hCaptcha for spam protection. Google Maps links and embedded 360-degree tours are provided by Google. Using these services can share technical information with the provider and may involve their cookies. Their own policies explain their handling of information:
We may also disclose information when required or permitted by law, or with your consent. External websites linked from this site are responsible for their own privacy practices.
Your choices
You can contact a shop by phone instead of using the form. You can manage cookies and site storage through your browser and use any privacy controls made available on the website. Blocking some technologies may affect website features. You may ask to withdraw consent to our collection, use or disclosure of your information, subject to legal or contractual restrictions; we will explain any effect on our ability to assist you.
Retention and safeguards
We retain personal information only as long as reasonably necessary for the purposes described here and applicable legal or business requirements. When it is no longer needed, we take reasonable steps to securely delete or anonymize it. We use reasonable safeguards appropriate to the information, although no website or email system can guarantee absolute security.
Access, corrections and privacy questions
You may request access to your personal information or ask us to correct it, subject to applicable law. We may need to verify your identity before responding. To make a request or raise a privacy concern, contact our privacy contact at:
Dubz 420 Smoke N Vape / DJ Webb Holdings Corp
1111 Cranbrook St N
Cranbrook, BC V1C 3S4
Email: info@dubz.ca
Phone: 778-517-4200
We will review and respond to privacy concerns. If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
Audience and updates
This website is intended for visitors aged 19 and over. If you believe someone under 19 has submitted personal information, please contact us. We may update this policy as our website or practices change and will show the revised date above.